Bar Supervisor

BAR SUPERVISOR

UP TO £33,000 + TIPS

BAR SERVICE

• Ensure that guest experience in the bar is smooth, seamless and appropriate
• Ensure all guests are given a warm and friendly welcome.
• Ensure all food/garnish is fresh and ready before the service.
• Be able to build and maintain long term relationships with regular guests
• Be able to recommend and upsell wine and beverages.
• Be able to explain how various menu items are prepared, describing ingredients and allergens (if necessary)
• To continually build products knowledge and bar skills
• Check identification of customers to verify age requirements for purchase of alcohol.
• Balance cash and credit cards reconciliations at the end of shift
• Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
• Ensure bar is well-stocked with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
• Take beverage orders from serving staff or directly from patrons, and using EPOS systems enter these accurately onto till. Collect money for drinks served or transfer to rooms immediately.
• Efficiently and accurately serve wine, and bottled or draft beer. Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
• Maintain cleanliness of bars, work areas and tables throughout shift.
• Plan, organize, and control the operations of a cocktail lounge or bar.
• Order or requisition liquors and supplies.
• Serve snacks or food items to customers seated at the bar.
• Be an ambassador for the bar and the hotel. Recommend other services (restaurant, Rooms) to patrons
• Provide guests with information about the hotel and about local areas, including giving directions

GENERAL RESPONSIBILITIES

• To be constantly vigilant in respect of H+S issues and report risks
• Maintaining high standards of quality control, hygiene and Health & Safety.
• Organising cleaning rotas and records for bar and back of house areas.
• Ensure all emergency procedures are viable and communicated.
• To be constantly vigilant of security risks and immediately report any suspicious incidents
• Checking stock levels and communicating to Restaurant Manager for ordering purposes
• Helping in any area of the bar/restaurant when circumstances dictate.
• Attend meetings as required.

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Tips