Case Manager - Mental Health&Wellbeing

Case Manager – Mental Health focus

Tewkesbury

£20,000-30,000 DOE

Monday-Friday

Immediate starts available

Are you looking for a genuinely rewarding career where you can make a difference? Are you a psychology related graduate or experience within mental health & wellbeing looking for that next step?

After impressive growth, I’m recruiting for case managers to join a successful occupational health organisation who specialise in improving mental and physical health in the workplace. The successful candidates will be joining the healthcare team who are trained to become experts in their field.

Duties

• Deliver strong customer service skills to all customers
• Demonstrating empathy and effective listening
• Complete telephone assessments to establish reasons for ill health/ijury
• Provide advice and work closely with the team members to create a tailored health care plan for the individual
• Managing multiple cases to meet customer deadlines and service standards
• Writing reports for clients
• Ensure all information is accurately recorded

The person

• A passion for helping people and providing excellent customer service
• Excellent communication skills both verbal and written
• Active listening skills – empathetic approach
• Ability to understand the impact of work on an individual and the impact of ill health on an individual’s ability to work
• Ability effectively manage workload to meet to deadlines and service standards
• Experience/education in the following areas are advantageous: psychology, sports therapy, nutrition, physiotherapy, counselling, therapy, fitness, insurance, health and wellbeing
• An interest in health and wellbeing

Benefits

• 30 days holiday, increasing with length of service
• Embark on a rewarding career within a forward-thinking organisation
• Access to healthcare professionals
• Pension
• Healthcare benefits
• Flexi-working hours
• Home working after probation
• Full training provided
• Career progression opportunities
• Large, modern, spacious office

COM1