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Customer Service Admin-Bilingual

Full Time | Permanent Cheltenham 5 months ago

Graduate Administrator – fluent in either Russian/German/Turkish/Farsi/Polish
-Cheltenham
-8.30am-5pm/9am-5.30pm Monday-Friday
-£24,500 plus benefits (Package worth £29k)

This is a great opportunity for a bilingual graduate fluent in English and either Russian/German/Turkish/Farsi/Polish with administration or customer service experience to work within an international organisation.

This is a varied role with the opportunity for you to become a specialist within your area whilst working in a friendly and dynamic office.  You will answer queries received from around the world in writing and complete initial checks on new applications. This is an excellent opportunity to join a highly regarded global organisation with multiple career progression opportunities.

The role:

-Processing customer enquiries providing excellent service

-Log enquiries in a records database

-Ensure payments from customers are logged and sent for processing

-Process and respond to enquiries within expected timeframes

-Provide general administrative support

-Occasional opportunities to represent the company at external events

The person:

-A Bachelor, Postgraduate, or Masters degree 

-Fluent verbal and written language skills in English and either Russian/German/Turkish/Farsi/Polish

-Meticulous attention to detail and ability to organise time effectively

-Excellent team working skills

-Excellent communication skills

-Experience of working in a busy office-based environment is advantageous

-Flexible and adaptable with a positive attitude

-Professional, courteous

-Ability to thrive and remain calm under pressure

Benefits

  • Annual discretionary performance related bonus scheme (pro – rata for part time employees)
  • Employee Trust – including annual tax free bonus based on business performance paid in addition to performance bonuses
  • Excellent Pension scheme:
    • 1st year – 6% matched
    • 2nd year – non-contributory with 10% employer contributions,
    • 3rd year – non-contributory with 20% employer contributions
  • 25 days holiday (+ bank holidays) + extra day off over Christmas
  • Excellent career progression opportunities
  • Private Bupa health cover
  • Life assurance x 3 basic salary
  • Employee assistance programme
  • Excellent training and development opportunities
  • Hybrid working
  • Enhanced maternity pay increasing with years of service
  • Friendly and dynamic office environment

 

If this role sounds of interest to you, apply today to Sadiek@ RE Recruitment. com
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

 

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