Customer Service Administrator - Russian Speaking

Russian Customer Service Administrator

-Cheltenham (opportunity for 2 days pw from home after probation)
-8.30am-5pm/9am-5pm, Monday-Friday
-£25,200 starting (Package worth £30k based on business performance)

Are you a bilingual graduate with customer service experience, looking to join a prestigious organisation with excellent career progression opportunities?

Due to expansion a great opportunity for a Russian speaking graduate with good customer service, attention to detail and written communication skills has become available.

This is a varied role with the opportunity for you to become a specialist within your subject area whilst working in a friendly and dynamic office.  You’ll provide key administrative support, answering queries received from around the world in writing.

Responsibilities:

• A range of administrative tasks, checking applications and documentation
• Answering customer enquiries in a timely manner providing excellent service
• Log enquiries in a records database
• Develop strong working knowledge of your specialist area
• Assisting in the delivery of projects and training
• Occasional opportunities to represent the company at external events

The ideal applicant will have:

• A Bachelor, Postgraduate, or Masters degree
• Fluent verbal and written language skills in English and Russian
• Meticulous attention to detail and ability to organise time effectively
• Excellent customer service skills
• Experience of working in a busy office-based environment is advantageous
• Flexible and adaptable with a positive attitude
• Professional, courteous
• Excellent team working skills
• Ability to thrive and remain calm, polite and patient under pressure

Benefits

• Competitive salary – package of up to £29k based on company performance
• Company ownership trust annual tax-free bonus
• Pension starting at 6% of salary (increasing to 10% year 2 and 20% year 3)
• 25 days holiday + Bank holidays + 1 day over Christmas, increasing with length of service
• Excellent career progression opportunities
• Private Bupa health cover
• Enhanced maternity increasing with length of service
• Discretional performance related bonus
• Life assurance x 3 basic salary
• Excellent training and development opportunities
• Option to swap 3 bank holidays for days of cultural/religious significance
• Hybrid working – (2 days pw discretionary home working after probation)
• Friendly and dynamic office environment
• Cycle to work scheme
• Join a prestigious, international organisation

If this role sounds of interest to you, apply today to sadiek@RERecruitment.com

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.