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Safehands group

Call: 01242 505 400  Or  Email us

Customer Service Advisor

Full Time | Permanent Gloucester 2 months ago

Would you like the opportunity to join a superb business based in Gloucester who provide their staff with an excellent working culture and benefits?

Seeking a Customer Service Advisor to join a dynamic and growing organisation.  You will have excellent administration and coordinator skills and the ability to work under pressure in a fast-paced environment. Offering a superb salary of £21k – £23k plus excellent benefits.

BENEFITS:

  • Generous holiday entitlement.
  • Share save scheme.
  • Long service awards.
  • Enhanced sick pay/ maternity & paternity/bereavement.
  • Opportunity to gain valuable experience.
  • Professional and progressive organisation.
  • Well-supported within the friendly team.

THE ROLE:

  • Provide a high level of customer service and support
  • High level of Telephone support both external and internal
  • Process work on the existing company CRM system and learn and onboard any additional systems as required
  • Ensure all work from the field has the appropriate paperwork, is processed and saved to enable successful closure of the work and invoicing
  • Ensure the customer receives copies of paperwork they require to ensure their site is compliant

SKILLS:

  • Monitor and upload documentation to customer portals as required
  • Excellent skills with Microsoft Word Office, Excel, PowerPoint, Outlook etc.
  •  High attention to detail
  •  Excellent communication skills – both written and verbally
  • Ability to manage time effectively
  • Efficient and highly organised
  • Good team player and highly customer focussed.

If this role sounds of interest to you, please send your CV to Elliott in the first instance @ RE Recruitment.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

 

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