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Call: 01242 505 400  Or  Email us

Customer Service Advisor

Full Time | Permanent Gloucester 2 months ago

Would you like a customer service position like no other? Are you motivated to provide excellent customer service? An award-winning company based in Gloucester are looking to expand their customer service team due to fantastic year on year growth. You will be part of a young, dynamic team working within an excellent working environment with outstanding benefits. With a starting salary of £20,000 – £22,000 working Monday – Friday 08:30am – 17:00pm this is an opportunity not to be missed for a real unique business.

Benefits:

  • 25 days holiday plus 8 days bank holidays.
  • Lunch Thursdays.
  • Onsite parking.
  • Flexible working.
  • Pension scheme.
  • Generous staff discount.
  • Modern office.

Roles and Responsibilities:

  • Ensure customer queries  and questions regarding deliveries are dealt with.
  • Ensure the customer requirements sheet is kept up to date.
  • Accurate attention to detail when entering data onto the system.
  • Deliver exceptional levels of service always, over the both the telephone, face to face and via email.
  • Book appointments in with customers.
  • Be able to work as part of a team but also autonomously.

Skills and Attributes:

  • Computer literate.
  • A passion for delivering exceptional levels of customer service.
  • Outgoing and friendly personality.
  • Excellent administration skills.
  • Confident with managing customer expectations either over the telephone or face to face.

Next Steps – If this role sounds of interest to you, apply today to Elliott @ RE Recruitment today.

Any applications will be reviewed immediately and if successful I will make contact with you via phone and email. Interviews for this position will be commencing within a week with flexible availability.

 

COM1

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