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Call: 01242 505 400  Or  Email us

Customer Service Coordinator

Full Time | Permanent Gloucester 4 weeks ago

Would you like the opportunity to join a superb business based in Gloucester who provide their staff with an excellent working culture and benefits?

Seeking a Customer Service Advisor to join a dynamic and growing organisation.  You will have excellent people skills and the ability to work  in a fast-paced environment. Offering a superb salary of £21k – £23k plus excellent benefits working Monday – Friday 08:30am – 17:00pm

BENEFITS:

  • Generous holiday entitlement – 23 days + 8 days bank holiday
  • Share save scheme.
  • Long service awards.
  • Enhanced sick pay/ maternity & paternity/bereavement.
  • Opportunity to gain valuable experience.
  • Professional and progressive organisation.
  • Well-supported within the friendly team.

THE ROLE:

  • Provide a high level of customer service and support
  • High level of Telephone support both external and internal
  • Respond to clients via phone and email.
  • Process work on the existing company CRM system and learn and onboard any additional systems as required
  • Ensure all work from the field has the appropriate paperwork, is processed and saved to enable successful closure of the work and invoicing
  • Ensure the customer receives copies of paperwork they require to ensure their site is compliant

SKILLS:

  • Monitor and upload documentation to customer portals as required
  • Excellent skills with Microsoft Word Office, Excel, PowerPoint, Outlook etc.
  •  High attention to detail
  •  Excellent communication skills – both written and verbally
  • Ability to manage time effectively
  • Efficient and highly organised
  • Good team player and highly customer focussed.

If this role sounds of interest to you, please send your CV to Elliott in the first instance @ RE Recruitment.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

 

COM1

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