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Call: 01242 505 400  Or  Email us

Customer Support Advisor

Full Time | Permanent Hereford 6 months ago

A superb opportunity to work for a prestigious business based in Hereford are seeking to recruit a Technical Advisor. The successful candidate will ideally have a strong Administration and Customer Service background. Offering a superb hourly rate of £12.00 hour.

You MUST be able to start immediately.

Roles and Responsibilities of a Customer Support Advisor:

  • Provide accurate information to customers on product availability, lead times, superceded part numbers and pricing.
  • Accurately process customer orders received by telephone, fax, e-mail or other means using our SAP/R3 computer system (full training is provided).
  • Monitor and check orders received from customers.
  • Arrange collections from customers as required.
  • Liaise with our warehouse despatch team to ensure on time delivery.
  • Investigate and resolve customer issues, or escalate to management as required.
  • Establish, develop and maintain excellent relationships.

Skills and Attributes of a Customer Support Advisor:

  • Friendly, outgoing personality.
  • Strong administration skills.
  • Excellent customer service skills.
  • Strong administration experience.
  • Confident telephone manner.
  • Computer literate.

BENEFITS:

  • Holiday entitlement.
  • Onsite parking.
  • Be part of a fun and friendly team.
  • Ongoing support.
  • Modern facilities.

If this role sounds of interest to you, apply today to Elliott @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

How to apply

Looking a new job role? Apply for this vacancy using the form below and one of our experienced recruitment consultants will be in touch.

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