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Safehands group

Call: 01242 505 400  Or  Email us

IT Support Engineer

Full Time | Permanent Cheltenham a month ago

Job Title: Senior IT Engineer

Location: Cheltenham – Office Based with client visits.

Salary: £40,000 – £45,000

Hours: Monday – Friday 37.5 hours per week

Are you looking to work for an industry leader within IT service and security? Are you a 2nd or 3rd line It Support Engineer looking for the next stage of your career? As a Senior IT Project Engineer, you will be responsible for managing and executing IT infrastructure projects working closely with project managers and technical teams overseeing and ensure successful project delivery and customer satisfaction.

Benefits:

  • 25 days holiday + bank holiday.
  • Private medical insurance.
  • Pension.
  • Access to company pool car for client visits.
  • Free parking.

Roles and Responsibilities:

  • Implementing technical specifications. Gathering client requirements for IT infrastructure projects through designing, configuring and implementing network, server, storage, and security solutions.
  • Creating quotes for clients for various projects liaising with account managers to facilitate project sign off.
  • Configure and optimise IT infrastructure components such as routers, switches, firewalls, servers, and storage devices to meet project requirements and industry standards whilst also installing and configuring operating systems, applications, and software updates.
  • Work with clients and internal teams to develop improvement plans and roadmaps for IT infrastructure, based on their business objectives and requirements.
  • Manage projects working closely with internal and external stakeholders ensuring a timely delivery of IT projects providing technical expertise, resource planning, and status updates to project managers and clients.
  • On occasion, provide level 3 technical support to clients both remotely and onsite.

Skills and Attributes:

  • Strong technical knowledge and experience in IT infrastructure components such as networking, servers, storage, virtualization and security firewalls.
  • Proven experience in managing IT infrastructure projects.
  • Ability to assess and analyse existing IT infrastructure identifying areas for improvement and plans to enhance performance, security and reliability.
  • Certifications such as MCSE, CCNP or VCP are desirable but not essential.
  • Excellent communication skills via phone and email.

If this role is of interest, please contact Elliott@RErecruitment.com today! RE Recruitment act as an employment agency on behalf of the employer. If you don’t hear back within 5 working days, please take this as an unsuccessful application.

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