IT Technician (Education Industry)

My client in the Education industry are seeking to appoint an organised and enthusiastic IT Technician with excellent IT and communication skills, attention to detail and a keen willingness to learn. This role would suit a candidate looking for first step into an IT role within education and full training will be given. Knowledge in the use of Microsoft Office software and the Google platform is essential. The role is varied and will involve working on your own initiative, as well as part of a team. 

Applicants should:
• Be willing to learn and support the work of the Central IT Team in a wide range of tasks
• Have the ability to work with Microsoft Office software, Google and the willingness to undertake further training
• Be able to follow strict technical procedures and policies and communicate them to other staff
• Have the interest and enthusiasm to play an active part in school life
• Have a current full driving license

Main Duties and Responsibilities:
To work under the direction of the IT Management Service Provider and Deputy IT Manager to maintain IT resources and provide technical IT support across the Trust including to:
• Connect, set up and check PCs and peripherals for normal operation
• Perform routine maintenance tasks, including installing basic software packages and setting common options.
• Maintain stand-alone PCs and complete hardware upgrades
• Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities
• Carrying out daily back-up, archiving, housekeeping and other maintenance tasks on a regular and as required basis as directed by the IT Management Service Provider and Deputy IT Manager
• Make sure all fault logs for specified locations are kept up to date
• Monitor the condition of network resources and reporting any damage or problems to the teacher concerned, the head of department and the IT Management Service Provider and Deputy IT Manager
• To help with the set-up, maintenance and monitoring of student and staff Chromebooks
• Sending equipment for repair
• Follow school backup, virus protection and security procedures.
• To work with the Cyber Hub leader to maintain a register of equipment and monitor loaning of equipment to local schools as requested, checking equipment out and back in and recording any damage or loss and actioning repair or replacement
• Provide technical advice for school staff and support in lessons where appropriate.
• Assist teaching staff to set up IT equipment for lessons when required.

Purpose:

• To provide technical support and maintenance service for the IT provision across the schools under direction of the IT Management Service Provider and Deputy IT Manager.
• To support CBAT students and staff in the effective use of IT
• To administer the loaning of Cyber Hub equipment to local schools

Skillset:

Working knowledge of

• Windows 10 and PC hardware
• Excellent literacy/numeracy skills.
• Ability to work to instruction
• Knowledge of Server environments
• Ability to work in an organised and methodical way
• A commitment to improving their own practise

• Meticulous attention to detail with high levels of accuracy

• Ability to maintain confidentiality
• Flexible and adaptable
• Personal initiative
• Reliable
• Good attendance record
• Good sense of humour
• Able to work well within, and contribute to a team

Staff Benefits:

• Being part of a strong growing Trust, giving opportunities for both small and wider team working.
• A welcoming and friendly staffing body, and an excellent induction process to help you settle in.
• Annual performance review and regular meetings with your line manager through the year to help you develop your practice and achieve targets.
• A flexible approach to employment with a growing focus on wellbeing for all staff.
• Good professional development opportunities.
• An entitlement to 5.41 weeks paid holiday.
• A focus on equality, diversity and inclusivity with a range of initiatives supporting individual wellbeing, team cohesiveness, and education.
• Automatic enrolment into Teachers’ Pensions (teaching staff) or the Local Government Pension Scheme (support staff) with employer’s contributions at 23.6% and 25.7% (respectively).
• Beautiful and practical environments, each with a wide range of resources and the ability to share resources and skills across the Trust.
• A growing attention to sustainability and supporting global citizenship.
• Excellent catering facilities with regular ‘staff room’ events.
• Good transport links and ample free car parking.