Mortgage Administrator

This is an exciting opportunity to join an expanding mortgage brokerage in the centre of Cheltenham. You will be part of a friendly team and working for a company that has been going from strength to strength, with a recognised reputation for providing clients with excellent service and advice.

The successful candidate will be working within a team of busy administrators who support our mortgage brokers. This is a diverse role which will give you the opportunity to get involved in varied responsibilities and would be perfect for a confident individual who is keen to grow with this dynamic organisation. The ideal candidate will have previous experience in administration however full training will be provided.

Responsibilities include:

• Providing administration support to our team of mortgage brokers
• Progressing mortgage applications through to completion
• Keeping clients updated via telephone and email throughout their mortgage journey, providing a high level of customer service
• Liaising with third parties such as lenders, solicitors and estate agents to gain cases updates
• Checking of clients’ documents, inputting data and uploading of documents to the CRM

Key skills we’re looking for:

• Excellent organisational skills
• High attention to detail
• The ability to prioritise workload and work to deadlines in a fast-paced environment
• Excellent communication skills and confident telephone manner
• Proficient user of MS Office including Word and Excel
• Proactive and positive approach
• Previous experience in an administrative role would be beneficial

Benefits:

• Hybrid working (after successful training period)
• Joining a friendly, supportive team
• Career progression and opportunity to gain financial services qualifications
• 28 days holiday
• Possibility to earn ad-hoc bonuses and incentives

Salary: £22k to £24k per annum, depending on experience
Hours per week: Full Time, Monday to Friday, 9 am to 5.30 pm

For more information, please call Rhys Jones in the RE-Recruitment Cheltenham office.

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