2nd line support - projects

Location: Gloucestershire

Salary: £27k - 30k per year + car allowance

Type: All

Closing Date: 31/08/2021

A superb opportunity for a someone within technology 1st line support or 2nd line support who want’s to get into projects and join a prestigious business. This role will sit within the IT / Technical side of the business, so it is essential that you have demonstrated experience of working within this industry. You will be a self-motivated, and highly organised individual, keen to progress your career within a fast-growing business. Offering a competitive salary of competitive salary plus a £3k car allowance and fantastic benefits. This is a full time, permanent position based in Gloucester. 


  • Deliver and manage major and minor projects according to project deliverables.
  • Consult with the projects client representative whilst assigned to a project to see if any further opportunities can be provided and inform sales division whilst working projects.
  • Provide daily progress project update to customers and peers.
  • Assist with project related incident, problem and change management issues highlighted by the Service Desk
  • To be a team leader in the Project Team supporting peers with technical guidance as and when required.
  • To ensure Project Team are fulfilling project tasks according to outlined processes
  • Assist Sales division with identifying existing and emerging technologies related to projects by regularly attending scope of work meetings
  • Assist Sales Division on customer infrastructures highlighting areas for improvement
  • Research and be aware of new and emerging technologies and how this can enhance customer infrastructures
  • Ensure paperwork related to project delivery is completed accurately.


  • Experience with working on IT projects or willingness to learn IT Projects.
  • Graduate / hold a UK Degree.
  • Motivated and forward thinking.
  • Strong organisational skills.


  • Competitive starting salary.
  • £3000 per annum car allowance
  • 25 days holiday plus 8 bank holidays.
  • Pension scheme
  • Healthshield Healthcare Cash Plan
  • Employee Assistance Programme
  • Onsite parking.
  • Opportunity for career development.

If this role sounds of interest to you, apply today to Elliott @ RE Recruitment.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.




Salary£27k - 30k per year + car allowance
Job ReferenceEK2408G
Contract TypeAll
Closing Date31/08/2021
Regional OfficeCheltenham
Date Posted24/08/2021

To discuss this position further please contact:

Elliott Keightley

Recruitment Consultant



Apply Now

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