Accounts Manager/Customer Service Advisor

Location: Gloucestershire

Salary: £20k - 24k per year

Type: Permanent

Closing Date: 10/11/2021

My prestigious client are looking to recruit an Account Manager/Customer Service Advisor to join their dynamic team in Mitcheldean. You will be a customer focussed individual and ideally have previous B2B experience. The role is offering a superb starting salary of £20-24k DOE as well as home working 2 days a week following successful training plus great benefits detailed below.

This is a fantastic opportunity for someone looking to kickstart their career in a vibrant, growing business.

THE ROLE:

  • Manage the Account Management inbox and respond appropriately to queries raised by Customers.
  • Ensure a smooth & successful handover from Sales for new Customers onboarding.
  • Deliver new customer introduction build rapport and educate customers.
  • Proactively manage Customers to ensure risk is kept to a minimum
  • Become the Customers “trusted advisor” and identify future opportunities to add value to the account and increase spend and retention of the Customer.
  • Take on additional duties that may be requested by the Company that are consistent with the role.

KEY SKILLS AND ATTRIBUTES REQUIRED:

  • Relationship building and management 
  • Excellent Customer Service Skills
  • Telephone manner
  • Ability to communicate well with team and organisation
  • Takes ownership of resolving issues  
  • Works well under pressure and tight deadlines
  • Accuracy and attention to detail
  • Drive and tenacity to deliver excellent standards and customer service

BENEFITS:

  • Flexible working
  • Full training provided
  • Opportunity to develop and progress in the growing business
  • Work with a sociable and fun team
  • 25 days holiday plus bank holidays
  • Pension scheme
  • Onsite parking

If this role sounds of interest to you, apply today to Lilly @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. 

COM1 

Details:

Salary£20k - 24k per year
Job ReferenceLHAM10
Contract TypePermanent
Closing Date10/11/2021
Regional OfficeCheltenham
Date Posted13/10/2021

To discuss this position further please contact:

Lilly Hoddy

Recruitment Consultant

Telephone000000

EmailLillyH@rerecruitment.com

Apply Now

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