Client Services Administrator

Location: Cheltenham

Salary: Market related

Type: Permanent

Closing Date: 06/06/2021

Client Services Administrator – 23k

Cheltenham

It is an exciting time to join this leading business!

We are looking for a hardworking individual with strong administration skills who has either had experience in a law firm at admin level or in another industry.

Your role:-

Key Tasks and Responsibilities 

Customer Service
• Use initiative to develop solutions to ensure an exceptional service is provided at all times
• Communicate and liaise with Partners, fee earners and the team effectively and efficiently
• Consistently and appropriately update service users on progress and status of tasks where appropriate
• Work with service users to offer assistance wherever possible

Administrative Support 
• Support the Compliance & Risk team with the completion of client due diligence, conflict checking and the Anti Money Laundering processes
• Create new files and maintain and update existing files, demonstrating an understanding of the principal documents within file
• Deal with internal and external postal deliveries and arrange couriers services as necessary
• Working effectively and efficiently on the Practice Management System to log and record documents
• Undertake all file closing procedures including the processing of archiving and retrieval
• Complete searches at the request of Partners, fee earners, Client Services Leads and Client Services Executives
• Photocopying, printing, scanning, binding and filing tasks
• Supporting the finance team by ensuring that receipts, cheques and bills are correctly loaded to the system
• Any ad hoc duties as requested by the business

Personal Specification:
• A minimum of six months administration experience
• GCSEs graded A to C to include maths and English (or equivalent level of qualification)
• Excellent verbal and written communications skills
• Solid customer service centric experience and work ethic
• Good interpersonal skills with the ability to adapt style and approach

Please apply now for a confidential response.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

Details:

SalaryMarket related
Job ReferenceJW272
Contract TypePermanent
Closing Date06/06/2021
Regional OfficeCheltenham
Date Posted30/05/2021

To discuss this position further please contact:

Jill Wanklyn

Senior Recruitment Consultant

Telephone.

Emailjillw@reresourcegroup.co.uk

Apply Now

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