Customer Accounts Executive

Location: Gloucestershire

Salary: £21k - 24k per year + Benefits

Type: Permanent

Closing Date: 17/01/2022

Customer Accounts Executive

  • £21,000 – £24,000 (DOE)
  • Stonehouse
  • Immediate Start Available

Our client based in Stonehouse; Gloucestershire are looking for a Customer Accounts person to join the ever-growing team. If you’ve got great customer service experience, excellent relationship building abilities and are an organised individual, this could be the perfect opportunity for you. This is a permanent position, working Monday – Friday with an excellent salary of £21,000 – £24,000 with immediate starts available.

Roles and Responsibilities:

  • Act as a key contact within the business.
  • Be an advocate and voice for the customer; ensuring sales, marketing and other internal stakeholders are informed.
  • Build and maintain successful customer relationships with regular, proactive contact.
  • Proactively communicate issues to the customer and be willing to share “bad news” in a professional manner.
  • Communicate regular updates to your designated accounts via phone, email and video meetings. 
  • Take responsibility to identify and correct any errors (e.g. incorrect product deliveries; pricing, delays, etc) Escalating as needed to ensure the issue is effectively resolved.

Skills and Attributes:

  • Ability to proactively problem solve and manage situations with urgency.
  • Competent with Microsoft office packages including Excel
  • Strong customer service experience.
  • Ability to build relationships.
  • A highly organised individual.

Benefits:

  • Pension.
  • Onsite parking.
  • Competitive annual leave.
  • Modern working facilities.
  • Easily commutable.

If this role sounds of interest to you, apply today to Harvey @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

Details:

Salary£21k - 24k per year + Benefits
Job ReferenceHE032
Contract TypePermanent
Closing Date17/01/2022
Regional OfficeCheltenham
Date Posted20/12/2021

To discuss this position further please contact:

Harvey Emerson

Recruitment Consultant

Telephone01242505400

EmailharveyE@rerecruitment.com

Apply Now

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