Customer Service Advisor

Location: Gloucester

Salary: £19k - 21k per year + superb benefits

Type: Permanent

Closing Date: 25/06/2021

Seeking a Customer Service Advisor, who is enthusiastic, self-motivated, and has a passion for delivering exceptional levels of customer service. You will be confident liaising with customers over the telephone, via email and occasionally face to face. This role would be suited to someone who has previous experience within either fashion or retail.

This is a really exciting opportunity for you to be part of a growing modern business. This a full time, permanent position, with a superb starting salary of £19,000 – £21,000 per annum DOE – Monday – Friday, plus fantastic company benefits.



  • Manage customer expectations in a timely manner.
  • Ensure customer queries regarding deliveries are dealt with and reported to accounts.
  • Ensure the customer requirements sheet is kept up to date.
  • Accurate attention to detail when entering data onto the system.
  • Deliver exceptional levels of service always, over the both the telephone, face to face and via email.
  • Highly organised on a daily basis.
  • Be able to work as part of a team but also autonomously.



  • Previous retail / fashion experience.
  • Fluent spoken and written English.
  • A passion for delivering exceptional levels of customer service.
  • Outgoing and friendly personality.
  • Excellent administration skills.
  • Confident with managing customer expectations either over the telephone, via email or face to face.



  • 25 days holiday plus  8 bank holidays
  • Onsite parking.
  • Flexible working.
  • Pension scheme.
  • Generous staff discount.
  • Modern office.

If this role sounds of interest to you, apply today to Emma @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.




Salary£19k - 21k per year + superb benefits
Job Referenceej233
Contract TypePermanent
Closing Date25/06/2021
Regional OfficeCheltenham
Date Posted18/06/2021

To discuss this position further please contact:

Emma Jones

Recruitment Team Leader


Apply Now

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