Seeking an enthusiastic, self-motivated, and customer focused individual, who is confident liaising with customers both over the phone and face to face. My client is seeking a professional Customer Service Advisor, to join a superb customer services team based in Gloucester. The successful candidate will have the opportunity to be part of a growing business. Offering, opportunity for career development. This a full time, permanent position, with a superb starting salary of £22,500 – £24,500. Working 08:30 – 17:30 with 1 in every 3 Saturdays 08:30 – 12:30 eventually going to 1 in 4.

The role of a Customer Service Advisor:

• Being an engaging face for customers in the dealership.
• Highly organised on a daily basis.
• Book appointments in with customers.
• Deliver exceptional levels of service always, over the both the telephone, face to face and via email.
• Making pre-calls to ensure customers are aware of upcoming appointments.
• Making post calls to ensure customers had an exceptional guest experience.

Skills and attributes of a Customer Service Advisor:

• Computer literate.
• Fluent spoken and written English.
• A passion for delivering exceptional levels of customer service.
• Outgoing and friendly personality.
• Excellent administration skills.
• Confident with managing customer expectations either over the telephone or face to face.

Benefits:

• Bonus Scheme.
• Commission pay.
• Additional leave.
• Bike to work scheme.
• Employee discount.
• On-site parking.

If this role sounds of interest to you, apply today to Elliott @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

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