Customer Service Advisor

Location: Hereford

Salary: £9.58 - 9.58 per hour

Type: All

Closing Date: 20/09/2021

A fantastic opportunity to work over the Christmas period whether you’re looking for extra money, a new opportunity or some temporary work. Customer Service Operators are required to work at within the head office in Leominster, Herefordshire of a national business. The role will be to support across all Contact Centre functions including telephone, social media and email. Managing the expectations of all customers through effective communication.

Working 37.5 hours a week on a rota basis of 9am – 7pm Monday – Friday, 9am – 5pm Saturday and 10am – 4pm Sunday paying a fantastic salary of £9.58.

The role:

  • Dealing with customers via phone, email and social media in a professional manner.
  • Handling customer queries and complaints ensuring satisfactory resolution
  • Ensuring all customer interactions are recorded accurately and professionally
  • Keeping customer personal information secure in accordance with the GDPR
  • Achieving individual KPI’s and quality measurements
  • Maintaining high standards of accountability and professionalism at all times
  • Following company guidelines and procedures at all times.

Skills and attributes:

  • Good written and verbal English.
  • Experience in a call centre environment preferred but not essential.
  • Wanting an ongoing assignment.
  • Able to work to the hours above.
  • Willing to work as an individual or as part of a team.

Benefits:

  • Ongoing work
  • Superb working facilities
  • Competitive salary
  • Flexible working hours

If this role sounds of interest to you, apply today to Elliott @ RE Recruitment today

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

Details:

Salary£9.58 - 9.58 per hour
Job ReferenceEK1309M
Contract TypeAll
Closing Date20/09/2021
Regional OfficeCheltenham
Date Posted13/09/2021

To discuss this position further please contact:

Elliott Keightley

Recruitment Consultant

Telephone01242505433

EmailElliottK@rerecruitment.com

Apply Now

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