Customer Service Advisor

Location: Gloucester

Salary: £20k - 21k per year

Type: Permanent

Closing Date: 03/11/2021

Seeking an enthusiastic, self-motivated, and customer focused individual, who is confident liaising with customers over the telephone, via email and occasionally face to face. This role would be suited to someone who has previous experience within either fashion or retail and is looking for a office based oppuruntity. 

This is a really exciting opportunity for you to be part of a growing modern business. This a full time, permanent position, with a superb starting salary of £19,500 – £21,000 per annum DOE – Monday – Friday, plus fantastic company benefits.

 

THE ROLE:

  • Manage customer expectations in a timely manner.
  • Ensure customer queries regarding deliveries are dealt with and reported to accounts.
  • Ensure the customer requirements sheet is kept up to date.
  • Accurate attention to detail when entering data onto the system.
  • Deliver exceptional levels of service always, over the both the telephone, face to face and via email.
  • Highly organised on a daily basis.
  • Be able to work as part of a team but also autonomously.

 

SKILLS AND ATTRIBUTES:

  • Previous retail / fashion experience.
  • Fluent spoken and written English.
  • A passion for delivering exceptional levels of customer service.
  • Outgoing and friendly personality.
  • Excellent administration skills.
  • Confident with managing customer expectations either over the telephone, via email or face to face.

 

SO WHATS IN IT FOR YOU?

  • Fantastic holiday entitlement: 25 days holiday plus bank holidays
  • Onsite parking.
  • Pension scheme.
  • Generous staff discount.
  • Modern office.

 

If this role sounds of interest to you, apply today to Emma @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

 

COM1

Details:

Salary£20k - 21k per year
Job Referenceej12112
Contract TypePermanent
Closing Date03/11/2021
Regional OfficeCheltenham
Date Posted06/10/2021

To discuss this position further please contact:

Emma Jones

Recruitment Team Manager

Telephone.

Emailemmaj@reresourcegroup.co.uk

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