Customer Service Advisor

Location: Hereford

Salary: £12 per hour

Type: All

Closing Date: 01/02/2022

A superb Customer Service opportunity to work for a prestigious business based in Hereford. The successful candidate will ideally have a strong Administration and Customer Service background. Offering a superb hourly rate of £12.00 hour. Working 40 hours per week Monday – Friday.

You MUST be able to start immediately.


  • Provide accurate information to customers on product availability, lead times, superceded part numbers and pricing.
  • Accurately process customer orders received by telephone, fax, e-mail or other means using our SAP/R3 computer system (full training is provided).
  • Monitor and check orders received from customers.
  • Have personal responsibility for specific Key Account customers – Main point of contact for international Tractor customers
  • Arrange collections from customers as required.
  • Raise credit notes for returned goods.
  • Monitor our delivery performance to ensure we meet our service level agreements
  • Liaise with our warehouse despatch team to ensure on time delivery.
  • Work within a team environment to provide cover during defined trading hours.
  • Investigate and resolve customer issues, or escalate to management as required – Ensuring that the correct procedure is adhered too.
  • Establish, develop and maintain excellent relationships with UK based and international customers.


  • Friendly, outgoing personality.
  • Strong administration skills.
  • Excellent customer service skills.
  • Strong administration experience.
  • Confident telephone manner.
  • Computer literate.


  • Holiday entitlement.
  • Onsite parking.
  • Be part of a fun and friendly team.
  • Ongoing support.
  • Modern facilities.

If this role sounds of interest to you, apply today to Elliott @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.


Salary£12 per hour
Job ReferenceEK0401S
Contract TypeAll
Closing Date01/02/2022
Regional OfficeCheltenham
Date Posted04/01/2022

To discuss this position further please contact:

Elliott Keightley

Recruitment Consultant


Apply Now

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