Customer Service Advisor

Location: Hartlebury

Salary: £19,760 per year

Type: Temporary

Closing Date: 13/04/2022

Customer Service Advisors

Permanent and Temporary vacancies (4 day week!)

Our client, the UK’s biggest manufacturer of timber goods, based in Hartlebury are looking for customer service advisors to join their customer service division.

Salary:

£19,760 per year.

With potential OT available

Hours

Our client operates a 4 day week! Rotational weekly, 4 days from 0800-1600 Monday-Friday)

Purpose of the role

To assist customers with any enquiries they have regarding our range of premium products. These queries can vary between delivery, technical or after-care issues. It’s important to ensure that these queries are resolved in a timely manner with empathy and in a swift time frame.

Day to day responsibilities

  • Respond to telephone calls, emails and internal enquiries.
  • Identify and contribute to self-development to enhance individual and departmental performance.
  • Work in cohesion with other internal departments to ensure service levels for all of our customers are maximised.
  • Positively demonstrate the agreed company values and beliefs.

Skills, Abilities and Behaviours:

  • Able to communicate with customers and internal departments, at all levels, in a professional, courteous manner, both face to face and by telephone or email
  • Strong organisational skills, with the ability to prioritise workload
  • To act as a role model by demonstrating the company values and carrying out any other duties, as reasonably requested.

Details:

Salary£19,760 per year
Job ReferenceCS4DAY
Contract TypeTemporary
Closing Date13/04/2022
Regional OfficeWorcester
Date Posted16/03/2022

To discuss this position further please contact:

Ella Skura

recruitment consultant

Telephone07384255854

Emailellas@rerecruitment.com

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