Customer Service Advisor

Location: Gloucester

Salary: £19k - 21k per year + Superb Benefits

Type: Permanent

Closing Date: 17/05/2021

Seeking an enthusiastic, self-motivated, and customer focused individual, who is confident liaising with customers both over the phone and face to face. My client is seeking a professional Customer Service Advisor, to join a superb customer services team based in Gloucester. The successful candidate will have the opportunity to be part of a growing business. Offering, opportunity for career development. This a full time, permanent position, with a superb starting salary of £21,000 per annum DOE – Monday – Friday, plus fantastic company benefits.



  • Manage customer expectations in a timely manner.
  • Ensure customer queries regarding deliveries are dealt with and reported to accounts.
  • Ensure the customer requirements sheet is kept up to date.
  • Accurate attention to detail when entering data onto the system (SAP).
  • Deliver exceptional levels of service always, over the both the telephone, face to face and via email.
  • Highly organised on a daily basis.
  • Be able to work as part of a team but also autonomously.



  • Computer literate.
  • Fluent spoken and written English.
  • A passion for delivering exceptional levels of customer service.
  • Outgoing and friendly personality.
  • Excellent administration skills.
  • Confident with managing customer expectations either over the telephone or face to face.
  • Experience of SAP would be desirable.



  • 25 days holiday plus bank holidays
  • Onsite parking.
  • Flexible working.
  • Pension scheme.
  • Generous staff discount.
  • Modern office.


If this role sounds of interest to you, apply today to Emma @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.




Salary£19k - 21k per year + Superb Benefits
Job ReferenceEJ9884
Contract TypePermanent
Closing Date17/05/2021
Regional OfficeCheltenham
Date Posted10/05/2021

To discuss this position further please contact:

Emma Jones



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