Customer Service Manager

Location: Cheltenham

Salary: Market related

Type: Permanent

Closing Date: 15/04/2021

Customer Service Manager




Are you a dynamic, service focused people manager looking for a new challenge?

An exciting opportunity for a customer service manager has arisen to manage a customer service team at a well-regarded organisation. The role is reporting directly into the head of operations and will be a varied position covering all aspects of service provision, team development, key projects and commercial/financial coordination.

You will be joining a rapidly growing, company and you will be working within a busy and fast paced environment.

The ideal applicant will have:

  • A proven track record of successfully leading a team
  • Strong communication skills coupled with excellent stakeholder engagement and relationship building skills
  • Be commercially astute with an understanding of operational business planning and strategy
  • Be adept at delivering and continuously improving high quality services
  • Excellent organisation skills and attention to detail
  • Ability to multi-task and work in a fast-paced environment
  • Be able to use own initiative and solve problems
  • Enthusiasm to take ownership over additional projects
  • Preferably have experience in the education sector, this role would suit an educational department head
  • Ideally be educated to degree level


  • 25 days annual leave plus bank holidays. 
  • Company Pension scheme – 6% of basic salary, increasing to 10% with length of service
  • Life assurance
  • Private Health Care Scheme
  • Employee Assistance programme
  • Career progression opportunities

If you are interested in the above role, apply today to Sadiek@ RE Recruitment today
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.




SalaryMarket related
Job ReferenceSKCSMgr
Contract TypePermanent
Closing Date15/04/2021
Regional OfficeCheltenham
Date Posted08/04/2021

To discuss this position further please contact:

Sadie Kent



Apply Now

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