Customer Support Manager - TECHNOLOGY

Location: Cheltenham

Salary: £40k - 50k per year + Superb Benefits

Type: Permanent

Closing Date: 22/02/2021

Seeking to hire a Customer Support Manager, within the tech industry. This is a brand-new role to the business, due to extensive growth. You will be a great people person, possess excellent management skills, and have a SaaS background.

You will require a passion for technology and be a challenge driven individual, with the ability to work within a fast-paced environment.


This is a fantastic opportunity offering a competitive salary of up to £50k DOE, plus superb benefits.



  • Leading and growing a customer support and technical support team.
  • Planning and implementing customer support strategy, whilst leading by example, providing exceptional customer service.
  • Assembling a more comprehensive team, to also include technical support, documentation writers and building out of our remote and out of hours capability.
  • Coaching and developing the team.



  • 5+ years’ experience management experience.
  • B2B experience.
  • Ability to deliver exceptional levels of customer experience.
  • You have a strong ability to learn quickly and to teach others to continuously improve your team’s output.
  • Excellent written and verbal communications.
  • Strong attention to detail, alongside the ability & willingness to work pragmatically.



  • Competitive holiday entitlement.
  • Onsite parking.
  • Flexible working.
  • Private health cover.
  • Pension scheme.
  • Be part of fun, outgoing and friendly business, who are growing.
  • Career opportunity.


If this role sounds of interest to you, apply today to Emma @ RE Recruitment.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.


Salary£40k - 50k per year + Superb Benefits
Job ReferenceEJ1502
Contract TypePermanent
Closing Date22/02/2021
Regional OfficeCheltenham
Date Posted15/02/2021

To discuss this position further please contact:

Emma Jones



Apply Now

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