Graduate Customer Service Administrator

Location: Cheltenham

Salary: £20k - 22.5k per year

Type: Permanent

Closing Date: 31/03/2022

Graduate Information Officer-Immediate Start Available
-Cheltenham
-8.30am-5pm, Monday-Friday
-£22,000 plus benefits (increasing to £22,500 after probation

This is a great opportunity for a graduate with customer service or administration experience to work within an international organisation.
This is a varied role with the opportunity for you to become a specialist within your area whilst working in a friendly and dynamic office.  You will provide key administrative support, answer queries received from around the world in writing and over the telephone, and complete initial checks on new applications. This is an excellent opportunity to join a highly regarded organisation with multiple career progression opportunities and the possibility of international travel.

Responsibilities:

-Processing customer enquiries providing excellent service

-Log enquiries in a records database

-Ensure payments from customers are logged and sent for processing

-Process and respond to enquiries within expected timeframes

-Provide general administrative support

-Develop strong working knowledge of your specialist area

-Occasional opportunities to represent the company at external events

The ideal applicant will have:

-A Bachelor, Postgraduate, or Masters degree

-Fluent verbal and written language skills in English and ideally a 2nd language

-Meticulous attention to detail and ability to organise time effectively

-Excellent team working skills
-Excellent customer service skills
-Experience of working in a busy office based environment is advantageous
-Flexible and adaptable with a positive attitude
-Professional, courteous

-Ability to thrive and remain calm, polite and patient under pressure

Benefits

-Competitive salary and discretionary bonuses

-Pension starting 6% increasing up to 20% with length of service

– 33 days holiday

-Excellent career progression opportunities

-Private health cover

-Excellent training and development opportunities

 

If this role sounds of interest to you, apply today to Sadiek@ RE Recruitment.com today
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

 

COM1

Details:

Salary£20k - 22.5k per year
Job ReferenceSKGCSA
Contract TypePermanent
Closing Date31/03/2022
Regional OfficeCheltenham
Date Posted03/03/2022

To discuss this position further please contact:

Sadie Kent

Senior

Telephone.

EmailSadieK@reresourcegroup.co.uk

Apply Now

Let's talk some more


Whether you’re looking for the right candidate or the ideal job, get in touch.

Recruitment

Cheltenham: 01242 505 400

Hereford:    01432 355 351

Worcester:    01905 788 090

Telford:    01952 263 989

Cardiff:    (Coming Soon!)