HR Business Partner

Location: Worcester

Salary: £30k - 34k per year

Type: Permanent

Closing Date: 21/12/2021


Evesham with travel to or work at our other offices, services, schemes, projects, housing, or development locations as dictated by the role.

Role purpose 

To proactively partner with the business by supporting leaders and employees with accurate, timely and comprehensive advice and guidance on all aspects of the employee life cycle. To deliver an effective and complete end to end HR service in line with business needs and objectives.

As part of the HR team, be a credible, professional and knowledge expert, with a constant focus on internal customer service and facilitating leaders and employees with people matters. 

Key responsibilities

Supporting leaders and employees with clear, accurate and consistent advice on employment law and best practice areas, in addition to the published policies to keep employee relations positive between employees, leaders, and the business, and to limit the risk of any employment tribunals claims.

Assist leaders with judgment and discretion within their responsibilities, signposting them to others as required.  Encourage them to exercise their own responsibilities effectively by giving clear sound advice, in the right communication method and pace, and based on the competencies known of that leader. 

Support leaders with employee engagement activity and employee/employer conflict resolution. 

Ensure that leaders are constantly facilitated to review their resources and resource levels to ensure effective workforce planning, the required resources are in place, identify shortfalls and proactively act on these without delay. 

Responsible for the effective, accurate and timely delivery of the recruitment and onboarding processes in line with published policies and procedures, identifying resourcing solutions as required. 

Give advice and guidance on advert creation, competency questions and recruitment campaigns outcomes and act as the coach for relevant Recruiting Officer.

Proactively coordinate temporary contracts or arrangements (including contractors), contacting leaders well in advance of temporary arrangements coming to end to ensure that the required resources levels and approvals/re-approvals are in place. 

Report on recruitment activity, identifying any shortfalls, and taking action. Escalate any instances of lack of proactivity from recruiting leaders to the Head of HR. 

Ensure that all policies and procedures are adhered to, and all employee information is received, filed, maintained, and destroyed as required, to maintain compliance including data retention and GDPR legislation requirements. 

Review and administer the HR elements of the pension auto enrolment regulations including issuing pension autoenrollment correspondence. 

Provide individual HR support to all new starters, from offer to probation completion. Working with Learning and Development to ensure they have an engaging and appropriate induction, maximise their working relationship with their leader and team, complete the necessary learning and receive any further guidance and support. 

Proactively promote and increase employees’ knowledge of rewards and benefits, including how to access and maximise them, to encourage increased employee engagement and satisfaction.

Ensure that the sickness absence policy and procedures are followed by giving proactive advice to leaders on both short term and long-term sickness absence cases and monitoring progress to minimize length of absence and ensure employee wellbeing. Review any long term/short term cases which reach the possible dismissal stage and assess any risks relating to the case.

As assigned by the Head of HR, undertake the following:

  • Lead on department specific audits, conducting pre-audit preparation and acting as the main contact for internal and external auditors.
  • Act as the GDPR expert for the department and assist with relevant advice.
  • Contribute to tenders, re-tenders, and collating quotations. To maintain a tender log and notify the Head of Human Resources of dates of renewal and action required. 
  • Collate and review monthly key performance indicators, identifying trends and recommending appropriate action to the People Director and Head of Human Resources. 
  • Administer the Declaration of Interest register
  • Ensure that office supplies are kept up to date, including ordering and distribution.

Maintain the case work log and report any employment relation, unfairness, or employment tribunal risks to the Head of Human Resources.

Contribute to the delivery of HR objectives, action plan items and projects as required including contribution to the development and improvement of HR policies.

Assist with HR/Payroll software queries, password changes and annual leave records, working patterns and make sure annual leave entitlements are up to date and correct.

Work with Learning and Development to ensure that employees are undertaking the required training and qualifications for their role. Identify and escalate any shortfalls and seek positive resolutions. 

Provide data and other information to compile or assist with the contents of reports.



  • CIPD Level 7 qualified to Chartered  Member or currently working towards 
  • Experience as a HR generalist 
  • Experience of working with leaders to improve individual and team performance 
  • Experience recruitment, resourcing, and workforce planning 
  • Good working knowledge of people management, employee relations, current employment law and HR best practice with evidence of continued professional development  
  • Excellent attention to detail with the ability
  • to work under pressure, deliver to deadlines and manage conflicting priorities
  • Outgoing and proactive personality with a natural interest in people development Customer focussed, externally and internally 
  • Excellent interpersonal skills, teamoriented approach, and the ability to establish rapport and trust quickly Excellent written and oral communication skills necessary to effectively work with leaders and employees at all levels of the organisation
  • Ability to influence and challenge at all levels   



Salary£30k - 34k per year
Job Reference36367
Contract TypePermanent
Closing Date21/12/2021
Regional OfficeCheltenham
Date Posted23/11/2021

To discuss this position further please contact:

Lee Marshall

Senior Consultant


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