IT Support/IT Manager

Location: Gloucester

Salary: £25k - 50k per year + Competitive Benefits Package

Type: Permanent

Closing Date: 15/01/2021

Working with our external IT suppliers the successful candidate will be responsible for providing technical assistance and support to all aspects of our business either over the telephone, face-to-face or via email and must be willing to travel between sites as necessary (based in Gloucester with sites in Tewkesbury & Worcester).

Person spec:

  • Ability to work under pressure
  • Friendly attitude with excellent communication skills both written and verbal
  • Excellent troubleshooting and problem solving abilities
  • Willingness to learn about the business and our systems and their impact
  • The ability to multi-task, prioritise workloads and see projects through from start to finish
  • Self-starter, drive and initiative
  • Flexible to support out of hours IT problems that may occur from time to time.

Requirements:

  • NAV 2018/2017 – ideally the latest version.  Needs to be able to deal with queries and resolution of problems as well as enhancements/upgrades
  • Office 365 – familiar with whole office & cloud 365 offering including teams.  Need to be able to train staff in its use
  • Azure Active Directory – permissions and signing into 365
  • Active Directory 
  • Group policies – software on active drive servers, printers (mappings – manage & create)
  • Microsoft Server 2019 – configure install & fix
  • 365 Admin Portals – administer
  • 365 Sharepoint – Admin & Configuration
  • Dynamics CRM 365 – New version, testing etc (this is an ongoing project that will be supported by another member in the business)
  • Networking & VPN – if it drops how to get it back up
  • Project Management
  • Microsoft Dynamics Business Centra 2020 version

Other areas include:

  • Dell Sonicwall
  • Untangle firewall
  • SEG Mail Gateway
  • Windows 10
  • Server Print Management
  • 1st to 3rd Line support
  • Third party management

Salary and job title will very much be dependent upon experience and would range from £25K to £50k.

Details:

Salary£25k - 50k per year + Competitive Benefits Package
Job ReferenceLM1tM
Contract TypePermanent
Closing Date15/01/2021
Regional OfficeCheltenham
Date Posted08/01/2021

To discuss this position further please contact:

Lee Marshall

Senior Consultant

Telephone01242505417

Emailleem@rerecruitment.com

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