Operation Support Administrator

– Tewkesbury

– £18,000 – £19,000

– Monday – Friday – Permament

An excellent opportunity has arisen for an experienced and committed administrator to join a well established team in Tewkesbury to deliver high quality support to the business including customer focused support and working closely with the case managers, whilst striving to deliver a streamlined service.

This role includes:

• Process incoming communications (post, fax, email)
• Greet visitors in an efficient and friendly manner, recording and escorting them to the office
• Process incoming and outgoing invoices and resolving any queries
• Manage reimbursements in accordance with relevant scheme rules and benefits
• Manage office supplies
• Deal with general business enquiries (face to face and telephone) directing them as appropriate
• Provide administration support to the case management team
• Chase clinical information in a timely manner demonstrating professionalism whilst being assertive
• Provide administration support 

The ideal candidate will have:

• Proficient in Microsoft Office software including Excel, Word, Outlook and PowerPoint
• Have an excellent telephone manner
• Have excellent interpersonal communication skills
• Be comfortable working either on your own initiative or as part of a team
• Be able to follow procedures, adhere to policies and apply these to the scope of work
• Feel comfortable in challenging aspects of the role where you feel there may be room for improvement/more efficient ways to deal with that aspect
• Be confident, precise and helpful when dealing with any customer complaints
• Be able to demonstrate a high level of accuracy with good attention to detail
• Flexibility and resourcefulness and willing to “go the extra mile” in execution of your expected role
• Be able to develop a robust and in-depth working knowledge of the day to day activities relating to Operations Support
• Employ a flexible attitude in relation to meeting the demands/needs of the work place
• Be able to work to tight deadlines and to be calm under pressure.

If this role sounds of interest to you, apply today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

Process incoming communications (post, fax, email), scanning, if appropriate, and directing to the relevant person Greet visitors in an efficient and friendly manner, recording and escorting them to the office Process incoming and outgoing invoices and resolving any queries Manage reimbursements in accordance with relevant scheme rules and benefits Manage office supplies Organise refreshments for meetings Deal with general business enquiries (face to face and telephone) directing them as appropriate Provide administration support to the case management team Chase clinical information in a timely manner demonstrating professionalism whilst being assertive. Provide administration support for the health surveillance team