Project Coordinator

Location: Gloucester

Salary: £23k - 25k per year + Superb Benefits

Type: Permanent

Closing Date: 22/04/2021

Due to increased growth my client is looking to hire a Project Coordinator to join their small but growing team. You will have previous scheduling / project experience, ideally with proven experience of liaising with engineers. You will have excellent time management skills with the ability to work to the peaks and troughs of the business. Offering a competitive salary of £23,000 – £25,000 per annum DOE. This is a full, time permanent opportunity based in Gloucester.

THE ROLE

  • To accurately and efficiently receive and log customer enquiries.
  • Write return correspondence to customers via email.
  • Ensure all enquiries are dealt with a timely manner and in line with customer SLA sand escalated to the relevant person where appropriate.
  • Communicate with internal colleagues to enable shared resource where required.
  • Schedule jobs with customers, including maintenance, small works and reactive calls outs ensuring adherence to SLA’s and internal processes.
  • Daily communication with engineers and field line managers to ensure work are completed in an efficient and timely manner, via telephone, Microsoft Teams and email correspondence.
  • Proactive scheduling of engineers to ensure resource is used effectively ie:  using locations, skills matrix and customer request.
  • Ensure engineer holidays are planned into the schedule to allow effective scheduling of work and highlight any times when resources may be limited due to holidays to Field Line Manager
  • Book training for engineers in line with the training matrix and as directed by Line Managers by liaising with external providers and internal colleagues.

 

SKILL SET AND ATTRIBUTES REQUIRED:

  • Experience of managing multiple projects and meeting deadlines.
  • Excellent skills with Microsoft Word Office, Excel, PowerPoint, Outlook etc.
  •  High attention to detail
  • Excellent communication skills – both written and verbally
  • Ability to manage time effectively.
  •  Efficient and highly organised
  • Good team player and highly customer focussed.
  • A great sense of humour highly beneficial, but not essential!

 

THE BENEFITS:

  • Generous holiday entitlement.
  • Opportunity to gain valuable experience.
  • Professional and progressive organisation
  • Well-supported within the friendly team

If this role sounds of interest to you, please send your CV to Emma in the first instance @ RE Recruitment.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

 

COM1

Details:

Salary£23k - 25k per year + Superb Benefits
Job ReferenceEJ893
Contract TypePermanent
Closing Date22/04/2021
Regional OfficeCheltenham
Date Posted15/04/2021

To discuss this position further please contact:

Emma Jones

Senior

Telephone.

Emailemmaj@reresourcegroup.co.uk

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