Senior Project Coordinator

Location: Gloucester

Salary: £28k per year + Excellent Benefits

Type: Permanent

Closing Date: 15/01/2021

As the Project Coordinator, you will support the Group Technology Manager, Senior Project Consultant and Project Consultants on all aspects of project delivery, including: project control, procurement and commissioning and handover Technology Project ensuring customer excellence and project compliance is achieved.

Duties and Responsibilities

  • Support the Technology Projects team within a number of typical project management functions: change management, risk management, planning, resourcing, co-ordination of the design process, oversee and manage the control of the project (both pre- and post-signoff).
  • Arrange and run Project Handover Meetings – capturing actions and following up with the relevant parties.  Ensure all documentation signed and accepted.
  • Process Sales Order received from the Technology Sales Team – assist with checking that products, labour, quote and PO are correct before converting.
  • Draft and update project control documents – Budget Tracker and RAID Logs
  • Procurement – check pricing, quotes and PO are aligned, sending requests for kit and monitoring delivery dates
  • Arrange access equipment to and from sites
  • Assist with planning – draft project plan/tickets, assign budgeted hours and extract information from SoW within ConnectWise system for Technology Projects
  • Drafting Gantt charts (Excel) to create a visual project plan if required
  • Schedule installations with clients
  • Co-ordinate the effective resourcing of projects
  • Using IT or other systems to keep track of people and progress
  • Project reviews with technical lead to monitor overall progress against schedule and deliverables
  • Coordinating the project team to keep them on track and keeping the project in budget
  • Monitoring outstanding project tasks and chasing for update/completion
  • Assist with identifying and managing risks and recording of these
  • Maintain ownership of the current list of projects and their status, raising any concern of potential project risks or issues
  • Monitoring budgets and time-recording to assist with project reporting
  • Completion of Risk Assessment Method Statements before site visits and ensuring completion and signature by Senior Project Consultant
  • Ensure all project Applications are completed and processed before or on their due date of all Technology Projects
  • Issuing monthly variations and applications for large projects inline with the company procedures
  • Process supplier and sub-contract invoices for Senior Project Consultant / Group Technology Manager to sign off for accounts to pay
  • Support and develop close collaboration between the Sales Team, Onsite Team and Service Desk Team
  • Maintaining effective communication and working as a proactive team player to ensure all information is available for the successful completion of projects
  • Representing the company in a professional and diligent manner; meeting, negotiating and corresponding with clients and stakeholders to form strong working relationships
  • Improve everything we do continuously in order to consistently exceed customer expectations, improve efficiencies and drive down costs.
  • Develop and maintain operational standards and procedures to ensure appropriate project governance
  • Provide advice and assistance to project team and other departments to support adherence to project processes
  • Create O&M Manuals and issue to customer upon completion if required
  • Initiate lessons learned meetings including evaluating successes and challenges to enhance learning for next project
  • Maintain lessons learnt central register
  • Achieving completed projects once all projects paperwork is received and signed
  • Maintaining the project shared drives (SharePoint) and business management system (Connectwise)
  • Ownership and manage small scale projects or self-contained phases of larger projects 
  • Assist in creating user guides, training aids and customer facing project documentation
  • Process CAD requests from Project Consultants to CAD
  • Arrange training for Technology Projects team
  • Assist with HR records for the Technology Project staff
  • Book accommodation and travel for Project Consultants
  • Contribute and support of the Project Consultants documentation
  • Any other duties specified by your line manager

KPIs and Measures

1. Applications sent on time in line with project dates
2. Manage the Project Handover to support at least 7 days after project completion
3. All Project documentation is up to date
4. Prepare your Personal Development Plan before every review meeting


  • Will have over 1 years’ experience working in IT Service role or Co-ordination role
  • Excellent organisational skills
  • Ability to demonstrate initiative and a proactive approach to daily tasks
  • Flexible approach and willingness to try new tools/techniques/methods
  • Excellent communication skills, written, over the phone and face to face
  • General good IT literacy and ability to use most standard Microsoft packages
  • Project Management Training e.g. PRINCE2


Salary£28k per year + Excellent Benefits
Job ReferenceLMPC1
Contract TypePermanent
Closing Date15/01/2021
Regional OfficeCheltenham
Date Posted08/01/2021

To discuss this position further please contact:

Lee Marshall

Senior Consultant


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