Customer Account Coordinator

Our client, a well-established and growing engineering company who we have a longstanding relationship with, based in the Tewkesbury area, has an exciting new opportunity for a Customer Account Coordinator to join their team on a full-time, permanent basis due to continued business growth.

The successful Customer Account Coordinator should have:

• Previous experience within customer service, order processing, account coordination, or sales support
• Strong communication skills with the ability to build relationships with customers and suppliers
• A commercial and sales-focused mindset with confidence identifying opportunities to upsell
• Excellent organisational skills and a high level of accuracy when managing orders and records
• Confidence using CRM systems, email, and internal administration systems

In this role, the Customer Account Coordinator will be responsible for:

• Processing customer orders and coordinating purchase requests in a timely manner
• Managing customer accounts and providing a high level of ongoing support
• Identifying sales opportunities and supporting business growth through upselling activity
• Liaising with suppliers and internal departments to ensure smooth order fulfilment
• Maintaining accurate customer information and supporting day-to-day administrative tasks

Our client is offering the successful Customer Account Coordinator a salary in the region of £27,000 – £28,000 plus benefits including pension scheme, 21 days holiday plus bank holidays increasing with service, flexible working hours, onsite parking, and genuine opportunities for career progression. If you are a customer-focused and sales-oriented professional with experience in order processing and account support, apply now to arrange an interview. Don’t delay in applying for this fantastic opportunity!

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