Customer Service

Immediate Temp to Perm Opportunity

Customer Service Administrator

Location Tewkesbury

The successful candidate will join this small friendly customer services team, reporting directly to a supportive Customer Services Manager.

You’ll be expected to focus on responsiveness, client satisfaction and effective communication with our customers. This role would be ideally suited to a candidate with previous experience of working in a customer focused role.

On a daily basis you be: –
• Handling inbound calls from customers
• Providing quotations for existing & prospective customers
• Identifying customer requirements & recommending service options
• Booking collection & delivery requests over the telephone
• Handling customer queries and escalating these when necessary
• Liaising with the operations team to maintain service quality

The working hours are: 08.30 to 5.00pm Monday to Friday.

Candidate Requirements

You will be well organised with the ability to always provide customer service excellence. You will need to have previous experience in a customer services environment, with strong interpersonal skills.

This role is being offered on a temp to perm basis, immediate interviews taking place.

Please send your cv for immediate consideration to jillw@rerecruitment.com