Customer Service

Customer Service Advisor

Tewkesbury

Temporary to Permanent

£23,000 to £24,000

Immediate Start

Summary of Role

Our well-established client is look for a candidate to work within their customer service team, delivering, and executing a high-level customer service to retailer, customers and colleagues across the business. With this you will be able to handle a variety of different calls and have a good understanding of the customer‘s needs.

Main Duties

• Point of contact for customers, retailers,and colleagues with general enquires and complaints via the phone and on e-mail.
• Building relationships with retailers by phone and via e-mail.
• Processing orders for spare parts.
• Manage customer returns.

Person Specification

• Good communication skills.
• Ability to remain calm and focussed on customer resolution.
• Ability to build rapport over the phone & email.
• Flexible.
• Confident and focused.
• Ability to work within a team.

If this role sounds of interest to you, apply today to James @ RE Recruitment today, alternatively give us a call on 01242 505433. 

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

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