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CUSTOMER SERVICE ADMINISTRATOR

Full Time | Permanent Gloucester 5 months ago

Are you looking for a new Customer Service opportunity? Or If you are from a retail or hospitality background but are fed up of weekend and evening work and want to join a brilliant company within Gloucester then this position is for you. My client is seeking an enthusiastic, self-motivated, and customer focused individual, who is confident liaising with customers both over the phone and email who wants to be part of a unique, growing company with plenty of opportunity for growth and development with brilliant benefits. This a full time, permanent position, with a superb starting salary of £21,000 – £22,000 per annum DOE – Monday – Friday, 08:30 – 17:00 plus fantastic company benefits.

Roles and responsibilities of a Customer Service Administrator:

  • Manage customer expectations in a timely manner.
  • Ensure customer queries and questions are answered.
  • Entering information onto the company CRM.
  • Deliver exceptional levels of service always, over the both the telephone and via email.
  • Book appointments in with customers.

Skills and attributes required of a Customer Service Administrator:

  • Computer literate.
  • Fluent spoken and written English.
  • A passion for delivering exceptional levels of customer service.
  • Outgoing and friendly personality.
  • Excellent administration skills.
  • Confident with managing customer expectations either over the telephone or face to face..

Benefits:

  • Fantastic holiday entitlement: 25 days holiday plus bank holidays
  • Onsite parking.
  • Flexible working.
  • Pension scheme.
  • Generous staff discount.
  • Modern office.

If this role sounds of interest to you, apply today to Elliott @ RE Recruitment today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you have not heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.

 

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