Customer Service Advisor – 6 Month Fixed Term Contract

– Cheltenham

– £18,000 per annum

– Monday – Friday 9am – 5:30pm 

– On-site parking available 

My client are looking for a customer service advisor to work with their national agency for information and expert advice on international qualifications and skills. The work is interesting and the atmosphere is lively, friendly, and supportive.

As a Customer Services Adviser, you will develop knowledge of overseas qualifications allowing you to advise individuals regarding the international qualifications recognition and comparison process.  You will maintain professional and supportive enquiry services including telephone advice, messaging and live chat. In addition, you will conduct a varied range of administrative tasks.

We are looking for candidates who:

• Are confident and experienced individuals in dealing with customer calls and messages within a call centre or office environment
• Passionate about providing excellent customer service
• Professional, courteous and calm under pressure
• Adept at producing high-quality written responses to customer enquiries
• A level 3 qualification holder (A-level, level 3 NVQ or level 3 National Diploma)

If this role sounds of interest to you, apply today.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful.